Take your mind back to the last time you were browsing in a shop and you were asked the question, ‘Can I help you?’ by the sales assistant.
What was your immediate reaction?
Most likely, your guard went up and you replied, ‘I’m just looking, thanks.’
Being aware of the fact that most humans are suspicious of salespeople, we can then use it to our advantage.
Even though clients may actively ask for your assistance, they will still have some level of cautiousness. That is why it’s your responsibility to make them feel at ease by telling them what they can expect when they’re interacting with you.
Take the stress away for them; make interacting with you easy. If you have a four-step sales process and you are at stage one, let the client know they won’t be expected to make a decision about purchasing today.
Immediately they’ll feel more relaxed and will open up to you as a result.
Do you have a sales process?
Make your story visible with Video using vertical video designed just for Facebook stories.
Take your mind back to the last time you were browsing in a shop and you were asked the question, ‘Can I help you?’ by the sales assistant.
What was your immediate reaction?
Most likely, your guard went up and you replied, ‘I’m just looking, thanks.’
Being aware of the fact that most humans are suspicious of salespeople, we can then use it to our advantage.
Even though clients may actively ask for your assistance, they will still have some level of cautiousness. That is why it’s your responsibility to make them feel at ease by telling them what they can expect when they’re interacting with you.
Take the stress away for them; make interacting with you easy. If you have a four-step sales process and you are at stage one, let the client know they won’t be expected to make a decision about purchasing today.
Immediately they’ll feel more relaxed and will open up to you as a result.
Do you have a sales process?
Make your story visible with Video using vertical video designed just for Facebook stories.
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